It was a long wait but worth the while. More than a year after the Ministry of Home and Cultural Affairs (MoHCA) publicized that security clearance certificate (SCC) can be obtained online, the ministry finally launched the system on Thursday.
All one needs to do is log onto to the Royal Bhutan Police (RBP) website (www.scs.rbp.gov.bt) and fill up the application and wait till it is approved. The status of the application can also be tracked by punching in the citizen identity card number.
Once approved, the applicant can proceed to the agency concerned where the dealing official will punch the identity card number and download the security clearance certificate to print. One need not carry hard copy of the clearance anymore.
This is in line with the government’s policy to reduce public expenditure on resources by making services paperless and to provide faster, efficient and reliable services. With this the MoHCA hopes that people from the 19 dzongkhags will not have to go through the hassle of coming to the capital to process the SCC.
What earlier took seven working days to obtain a SCC, now can be done within 24 hours. The RBP also had to appoint a staff to run around carrying SCC applications forms to the ministry twice a day.
“It was not justifiable to keep aside such an important document because the procedure is difficult and time consuming, we have put the system in place,” said home minister Lyonpo Minjur Dorji, who inaugurated the new online system.
“The online system is availed keeping in mind public service delivery and for the benefit of general public,” he added.
The ministry had plans to launch the system much earlier but the ministry along with the RBP had to conduct sensitization programs in all the dzongkhags and issue username and password to the designated officials in the dzongkhags, which took some time. About 1, 500 civil servants and corporate agencies were sensitized and about 200 dealing officials were issued username and password.
“Requirement of SCC has been put in place to ensure less crime and fulfill the government’s policy of ‘Zero Tolerance to Crime’,” said Lyonpo Minjur Dorji. “It would also strengthen the country’s security and law and order situation,” he added.
As of yesterday evening, more than 1,800 people had applied for the security clearance online.
Talking to Business Bhutan, Karma Dorji, the officiating director of the Department of Bureau of Law and Order said that this is just a trial run. “We would be looking into issuance of clearance within 12 hours,” he said. “We would be deploying more people for the purpose,” he said.